We use USPS for most of our shipping needs, you will receive an email notification with tracking information included. Orders will ship out approximately 2-3 days after fulfillment, if there is a delay or issue on our behalf we will notify you via email. Once your package has reached USPS we are not responsible for it. Lost, stolen, or damaged packages need to be handled at your local post office to file a claim. If you need help with tracking numbers or package description we can help you with those details so feel free to contact us for that information.